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FAQs

Q?

What Lift Kit should I choose?

A.

Are you looking for a lift kit but don't know where to start??
We've put together our kit options in easy to understand terms; Economy, Premium and Extreme. Each term is based on the budget and parts included.
For detailed information Click Here.

Q?

Can you assemble front struts?

A.

Yes, in most cases we can supply assembled front struts for an additional $180.
This cost includes 2 new strut top mounts and assembly of the front struts. Once you have added the parts/kit to your Cart Strut Assembly will display on the Cart page as an optional extra.
If this option does not appear it means no aftermarket top mounts are available and the original parts must be reused, therefore we cannot assemble the parts.

Q?

What does ‘Price on Application’ Shipping mean?

A.

Price on Application will be displayed in the Cart and Checkout where the delivery location is a regional or remote area and you may be required to pay for freight.

If the Shipping displays 'Price on Application' please get in contact so that we can obtain a quote for delivery. To assist our customers in regional and remote locations we offer discounts on freight where possible and in most cases we only request a portion of the total cost.

(Price on Application is relevant for most locations in the Northern Territory due to regional surcharges incurred and areas of land with permit only access.)

Q?

Metric VS Imperial

A.

In an effort to be as accurate as possible our Lift Kits are labeled in Millimetres (MM).
We pride ourselves on educating our customers and in doing so this means being upfront and honest! Most companies just refer to lift kits as 2 or 3 Inch, but they don't always produce the results you think you are getting.

Here is a quick chart to show the conversions between Metric and Imperial:

Millimeters Centimeters Inches
50mm 5cm 2"
75mm 7.5cm 3"
100mm 10cm 4"

Q?

Will I need a Wheel Alignment after installing a new suspension kit?

A.

Yes

Q?

How will I know if the parts will suit my car?

A.

If you have made the correct selections through the Make, Model, Variation and Year your search results will only display parts suited to that vehicle. Be sure to read through the product description also! For further confirmation please contact us with detailed vehicle information.

Q?

Front Setup – Why do different Front Accessories have an impact on my kit?

A.

In some cases you will note that the option for Alloy Bar / No Bullbar, Steel Bullbar or Bullbar & Winch need to be selected, this is due to the extra weight these accessories add to the vehicle. Meaning the spring rate would need to be upgraded to accommodate that additional weight.

If the option is not available to select this means there is no additional option aside from what is in the standard Kit.

We've created a basic guide to help you with your setup selections, Click Here for more info!

Q?

Rear Setup – Do I need to upgrade to 300KG or 500KG Constant load rear springs?

A.

If your vehicle has additional accessories such as a canopy, storage system, tool boxes, additional spare wheels, long range fuel tank or frequently towing the “Queen Mary” we highly recommend you take the weight of these items into account before making your selection. Upgrading to the appropriate rear springs to suit your weight requirements helps with any unwanted vehicle sag!

In some cases you will note that the option for a Light, Medium or Heavy upgrade is available. If the option is not available to select this means that it is not manufactured for your vehicle.

If the vehicles additional accessories are under the constant load options, the springs included in the standard kit will be suitable for you.

We've created a basic guide to help you with your setup selections, Click Here for more info!

Q?

I’m an enthusiast but not a grease monkey, where can I get the kit fitted?

A.

Suspension Mega Store is supply only, any reputable mechanical workshop can fit the products supplied.

Q?

If I want to install the kit myself?

A.

Some of the products that make up our kits will come with fitting instructions, make sure you take a read, and otherwise revert to the vehicle manufacturers workshop manual for assistance.

Q?

What’s legal when it comes to raising my 4WD?

A.

Whilst 4WD modifications make them more capable off-road they can make them illegal on the road!

Educate yourself on the legal modifications you can make to your 4WD remembering that in some cases if your vehicle is not legal you may void your insurance.

Generally suspension Lift Kits with a height increase of up to 50mm, depending on tyre size and accessories, should fall within the legal requirements.

 Lift Kits with a height increase over 50mm are classed for off road use only.

 We strongly recommend you seek advice from the relevant authorities in your local State or Territory for confirmation.

Q?

Can I change my order?

A.

Our system is designed to fill orders and get them on the way as soon as possible. Once you confirm your order, we are not able to make any changes to it.

Q?

What’s the Return Policy?

A.

Goods can be returned within 21 days of the order date as long as they are un-opened and have not been fitted. Freight back to Suspension Mega Store will be at the cost of the purchaser. Once the returned goods are received, inspected and are in the required condition a refund will be issued. Full Returns Terms and Conditions available here.

Q?

What are the Delivery terms?

A.

Once your order has been received, we will have it ready to dispatch within 3-5 business days.

If for any reason your order is unable to be dispatched within this time frame we will contact you immediately with the revised delivery terms.

Upon dispatch, you will receive another email with your tracking number. Depending on your location shipping is generally within 14 working days.

This excludes ST Suspension Coilovers. For detailed delivery information please see product description. May also exclude non-stock items that are specifically sourced at the customers request.

Full Delivery Terms and Conditions are available here.

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